Privacy policy
This page explains what happens with personal data on https://www.labb-consulting.com. Short version: we process what you type into a form, we use cookieless analytics, and the processors listed below are the only parties involved.
Controller
Labb Holding Ltd, Anthipolochagou Georgiou M. Savva 26, Shop 1-2, 8201 Paphos, Cyprus. Email info@labb-consulting.com.
Contact and support forms
When you send a form we process the fields you enter (name, email address, company, for license enquiries the plan, number of users and term, and for support requests the Microsoft tenant, subject and priority, plus your message). You receive a short confirmation at the address you entered. The data is sent by email to our mailbox and, as a notification, to our Slack workspace. Legal basis: steps prior to entering a contract (Article 6(1)(b) GDPR) and our legitimate interest in answering quickly (Article 6(1)(f)). The application does not persist form messages on the web server. For spam prevention it temporarily holds an IP-based request count in memory and uses an address-bound signed token; the request window and token expire after one hour. Enquiries are kept for 12 months unless a contract follows. Slack notifications are deleted after 90 days.
Booking a call
"Book a call" opens Microsoft Bookings on Microsoft's website in a new tab. The data you enter there is processed by Microsoft on our behalf and stored in our Microsoft 365 tenant. Microsoft's own privacy notice applies to the booking page itself.
Analytics
We use Plausible, a cookieless analytics service hosted in the EU. It records page views and booking clicks, enquiry attempts and accepted or failed submissions, plan selections and Kipper links without cookies, without storing IP addresses and without cross-site tracking. This is why the site works without a consent banner. Legal basis: legitimate interest in understanding how the site is used (Article 6(1)(f)).
Server logs
The application records delivery failures using a reference, error code and timestamp, without form contents. Hosting infrastructure may additionally process request metadata for security and error analysis. Access and retention are managed by the infrastructure operator.
Processors
- Brevo (Sendinblue SAS, France)
- Delivers the emails generated by the contact and support forms.
- Slack Technologies Limited (Ireland)
- Receives a notification with name, company and a message excerpt when a form is submitted, so an engineer sees it quickly.
- Microsoft Ireland Operations Limited
- Hosts our mailboxes and Microsoft Bookings, the tool behind "Book a call".
- Plausible Insights OÜ (Estonia)
- Cookieless website analytics on EU servers. Aggregated counts only. IP addresses are discarded on arrival.
Your rights
You can ask for access to, correction or deletion of your data, restriction of processing, data portability, and you can object to processing based on legitimate interest. Write to info@labb-consulting.com. You also have the right to complain to a supervisory authority. For Labb Holding Ltd this is the Office of the Commissioner for Personal Data Protection, Cyprus.
Changes
This policy is updated when the site or its processors change. Last updated September 2026.